As with all headset choices it is important to consider what type of headset you will need – corded, cordless or USB.
We will explain the criteria by which you should apply to choosing a small business headset and then list our top ten suggested best headsets for small businesses.

The first thing to consider is the sort of headset you want:

• if you are likely to multitask – common in a smaller business – then the mobility provided by a cordless headsets will improve our workplace efficiency
• if you are relatively desk bound or will not have to be mobile during telephone calls then a corded headset will generally be cheaper and will not require batteries
• if you are connecting to a VoIP systems or a Unified Communications platform, or just using Skype a USB headset will plug straight into your PC/ Mac or softphone
• another factor to consider is whether or not you need a one eared or two eared headset, this may well be down to personal choice or just dependent on the amount of time you may wish to talk to colleagues or customers whilst wearing the headset

Corded Headsets for Small Business

These headsets generally will connect directly to a telephone but can do so in a variety of connections so if purchasing a corded headset it is a good idea to check with us first on the connection lead that is most suitable for your system. Of course if you are plugging the headset directly into a telephone the generic connection is an RJ11.

Our Top Corded Headsets are as follows :

Avalle Defero 1

The Avalle Defero 1 is a single eared corded headsets and represents incredible value for any small business, it has all the quality of the more established brands at a fraction of the cost. The Defero 1 is lightweight and durable and with noise cancelling. It comes with large foam ear cushions for comfort.

Avalle Defero 2

The Avalle Defero 2 is the two eared ( binaural ) version of the Defero 1 ( above ) for people who both need to concentrate on the caller and want to minimise distraction from colleagues. These also are very well priced in comparison to other manufacturers.

Avalle Verso Mono

The Verso headset is an enterprise monaural corded headset with Ultra Noise cancelling, HD Wideband Audio and high comfort ear cushions. The boom arm runs on a smooth ratchet for maximum adjustability. It is a headset which can be worn all day and is of a high build standard.

Avalle Verso Binaural

The binaural version of the Verso makes the lift of a call centre operator or busy office worker all the better with its comfort and quality. The ear cushions will protect your ears from external distraction allowing a hassle free working day and full concentration on the conversation and, of course, great sound.

NB : The Verso is also available as a twin set kit – in one single pack you can have a monaural headset that can also be converted to binaural easily – this way you need buy only one headset and can adjust the wearing style according to how you are working at the moment. As in small businesses one may not have a specific role for the entire day’s work this makes the Verso headset Kit a great purchase, saving total cost of ownership, capital investment and providing am innovative solution for anyone in business.

Cordless Headsets for Small Business

In many small businesses a staff member may have a variety of workplace roles and in this case a cordless headset will be vital as it gives you the freedom to be away from your desk – a cordless headset can be used with almost any telephone or telephone system.

Plantronics CS540

The Plantronics CS540 is one of the best selling cordless headsets ever and being a light, monaural headset can be worn for long stretches. It communicates with its base station via DECT. It is available in a variety of wearing styles dependent on personal preference – over the head, behind the head or over the ear and, further can be purchased with a handset lifter which physically can lift the handset – making the headset compatible with any phone.

Sennheiser DW10

Sennheiser’s business headsets are top quality, with patented Sennheiser HD Voice Clarity and ActiveGard acoustic protection. It is a DECT cordless headset with up to 12 hours talk time. This headset is aimed at any office worker, indeed large businesses are often provisioned with this. What makes this great for a small business or small office environment is its versatility, comfort and all day talk time.

USB For Softphone Users

The uptake of VoIP based telecoms systems has not been limited to multinationals – the lower costs involved in running a IP based system along with the initial outlay now being far lower than it was a few years ago – now many small businesses have made the investment in a SIP/ VoIP system to run their phones through or just make use of a localised system such as Skype.

Sennheiser SC30

The Sennheiser SC30 is a monaural ( one eared ) headset with a USB lead for connection to a VoIP system ( or softphone ) or directly into Skype. The USB lead also carries a call control unit for call handling features or additional functionality when used with a Unified Communications platform. The wearing comfort of the headset is enhanced by its adjustable boom which not only rotates through 340 degrees but also has the facility to be twisted into an optimal position for usage.

Sennheiser SC60

The SC60 is Sennheiser’s USB connected binaural version of the SC30 – with its inline call controlling unit and lightweight comfort. It incorporates the HD Voice clarity and Wideband stereo audio and is perfect for someone who is on the phone often.

Further to these two delighful Sennheiser USB/ IP headsets we can recommend the
Avalle Defero 1 USB and the Avalle Defero 2 USB – versions of the above Defero headsets with USB connections as these are very well priced and with all the advanced acoustic pedigree of their more expensive cousins.